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Tel: 07736 408 070
Privacy policy
The data we collect about you:
- Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact data email address, home address and telephone numbers.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- Request to see a therapist
- give us some feedback
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We keep basic information about our clients (including contact, identity, financial and transaction data, minimal professional notes) for 7 years.
In some circumstances you can ask us to delete your data. In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you).
To book a counselling assessment session, contact Annie Lambley-Steel MBACP (Accred) on
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